Privacy policy and Cookie policy of

Reasons for this message

This page describes how the site is managed in relation to the processing of personal data of users who use it. This information is provided in line with art. 13 of legislative decree n. 196/2003 – Code regarding the protection of personal data (hereinafter ‘Code’) and art. 13 of EU Regulation 679/2016 (hereinafter ‘Regulations’). The information is also based on the Recommendation n. 2/2001 that the European Authorities for the protection of personal data, gathered in the Group established by the art. 29 of the directive n. 95/46/EC, adopted on 17 May 2001 to identify certain minimum requirements for the collection of personal data online, and, in particular, the methods, timing and nature of the information that the data controllers must provide to the users when they connect to web pages, regardless of the purpose of the link. The information is provided only for the website, not for other websites that may be consulted by the user through links.

The data provided will be processed in compliance with the aforementioned law, responding to the obligations of confidentiality and lawfulness that inspired our company and will be kept for the time strictly necessary for which they were collected.


Please note that this document is published at, stating the Privacy Policy of this site and can be updated at will.

1. Data controllers

The data controller of your personal data is:


Headquarter:  Via di Santa Cornelia, 9  –  00060 Formello RM VAT Number 12989581009

Types of data processed

2. Personal data

Personal data are provided directly by the user (hereinafter referred to as ‘the party concerned’), sent optionally, explicitly and voluntarily, by filling out specific forms for requesting certain services on the site and are necessary to process (any) requests of information and/or contact by the party concerned. For example from the “contacts” form. Type of data provided by the user: name and surname, e-mail address, telephone number and address.

3. Purposes of processing of personal data

3.a. Primary purposes. The personal data provided with the explicit and unequivocal consent directly from the party concerned/user, are used by Coopsalute SCPA to process the (possible) user’s requests collected from the website forms; as well as for purposes relative to obligations established by laws, regulations and community legislation, instructions given by authorities authorized to do so and supervisory and control bodies.

3.b. Secondary purposes.  With explicit and unequivocal consent of the party concerned, the data provided can also be used for sending newsletters promoting the institutional services of Coopsalute SCPA and its partners. Processing could use means of contact with electronic or telematic methods as provided for in art. 130 of the Code, such as: electronic mail.

4. Methods of processing of personal data

Personal data are processed using automated and telematics tools, for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.

Processing of personal data via web services are carried out at the headquarters of the data controller.

5. Optional provision of data

The party concerned is free to provide personal data indicated on the website forms. Failure to provide such data may make it impossible to obtain what has been requested.

6. Duration of data processing

The personal data of the party concerned will be kept for the time frame specified below, in accordance with art. 13, paragraph 2 of the Rules.

The personal data provided will be stored (in electronic archives) until deemed necessary for the provision of services requested, and subsequently will be deleted. All personal data will be stored for the time necessary not exceeding the attainment of the purposes described above and legal obligations.

7. Communication and distribution of personal data

The personal data collected by data controllers through forms on our website will not be “disseminated”, i.e. they will not be disclosed to others; instead, these data will be “communicated” by us, i.e. they will be disclosed to one or more specific subjects, as specified below:

  • personnel and collaborators responsible for the processing of personal data;
  • third parties to whom Coopsalute SCPA refers for the execution of services of a promotional, professional and technical nature, outsourced and in charge the processing of data as Managers or external Data Controllers, for aforementioned purposes;
  • third-party companies affiliated with Coopsalute SCPA, for newsletter and specialized and institutional information services relating to Coopsalute SCPA, such as the General Mutual Aid Company, Basis Assistance MBA and Health Italia Spa, which are now committed to providing the party concerned with the information in accordance with art. 14 of the Regulations;
  • Mail delivery and other correspondence companies for the shipment of informative material or other affiliated organizations or bodies to improve the quality and quantity of services offered;
  • public entities that can access your data under the provisions of law or regulation, within the limits set by these regulations;

8. Transfer of personal data to non-EU states

We inform you that in line with art. 13, paragraph 1 of the Regulations, your personal data will not be transferred abroad.

9. Exercise of rights by the party concerned

Under art. 7 of the Code and of the articles 13, 15, 18, 19 and 21 of the Rules, we inform you about the obligations that the Data Controller has towards you.

  • You have the right to ask the Data Controller to access personal data, correct or delete them, integrate data or limit the processing of your data or to oppose their processing in the cases provided for;
  • You have the right to lodge a complaint with the Supervisory Authority (Privacy Authority) if you believe that your data have been treated illegitimately, which can be accessed at the web site of;
  • The Data Controller guarantees that any corrections or cancellations or limitations of the processing carried out at the request of the party concerned, unless this proves impossible or involves a disproportionate effort – will be communicated by the Data Controller to each of the recipients to whom the personal data have been transmitted. The Data Controller informs the party concerned of these recipients if the party concerned requests it;
  • At any time you may also revoke the consent given for primary and secondary purposes;
  • The exercise of the rights is not subject to any form constraint and will be provided with a reply within 30 days in writing (except for your specific request for verbal reply);
  • To exercise these rights you can contact at any time the “Data Controller” of your personal data, which is the company COOPSALUTE SCPA – Headquarter: Via di Santa Cornelia, 9  –  00060 Formello RM     VAT 12989581009  Mail:     Tel.: +39.06.92912534

Navigation data

COOPSALUTE SCPA informs you that the computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicitly consented in the use of Internet communication protocols. This information is not collected to be associated with identified parties concerned, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical IT crimes to the detriment of the site: apart from this possibility, at present the data on web contacts are not permanently stored.

For any access to the site, regardless of the presence of a cookie, the following information is recorded: type of browser (e.g. Internet Explorer, Mozilla Firefox, Google Chrome, Opera), operating system (e.g. Windows, Macintosh), the host and the URL of the visitor’s origin, in addition to the data on the requested page. This data may be used in aggregate and anonymous form for statistical analysis of the use of the site.

Finally, the use of session cookies (which are not stored permanently on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) required to allow the safe and efficient exploration of the site.

10. Cookies policy

(under the Provision of the Guarantor of May 8, 2014 published in Gazzetta Ufficiale n.126 on June 3, 2014, transposing Directive 2002/58 / EC and 2009/136 / EC)

Cookies are small text files that are used to obtain information on navigation within the site.

With reference to the use of cookies or permanent tracking / monitoring systems of users, we inform you that access to the site may involve sending – from the server to the user’s terminal PC – text files to obtain information on your navigation within the site. The sending of non-persistent cookies is necessary to allow the operation of some parts of the service that require identification of the user’s path through different pages of the site.

Cookies are divided in:

  • Technical cookies that are necessary for the proper functioning of the website and, therefore, for correct navigation. Technical cookies can be session cookies (limited duration, navigation time), or persistent (i.e. remain in the browser for longer than navigation). These include cookies d. functional and those of analysis (statistical). Analytical cookies are not essential for the operation of the site.
  • Profiling cookies are used to monitor the user with respect to browsing the website, with the aim of creating real profiles of preferences and choices, facilitating the sending of targeted advertising messages. This type of cookie is not essential to the operation of the site.

Cookies, in general, can be classified:

  • first part, that is cookies generated and controlled by the data controller of the website;
  • third part, that is cookies generated and controlled by different Managers (Data controllers) compared to the website being browsed

Third-party analysis cookies. Whenever a user visits a website, analytical software tracks cookies anonymously. This allows monitoring the number of users, pages viewed or time spent on a particular page, age, gender and interests for the purpose of marketing campaigns. Cookies are sent by third-party systems external to the website (for example by Google Analytics, a web statistics and analysis service offered by Google Inc. – Third Party).

Cookies to integrate products and functions of third-party software. They are cookies that allow the user’s social account to interact with this site and are not indispensable for the operation of the same. The most common use is the one aimed at sharing the contents of social networks. The presence of plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made.

In the formulation of the current legislation, following the entry into force of Legislative Decree 69/2012, which changed the Article 122 of the Privacy Code, “technical” cookies can be used even without the consent of the party concerned.

As indicated by the Guarantor for the protection of personal data, using cookies made by third parties only for statistical purposes, is not subject to the obligations provided by the legislation if tools are enabled to reduce the power of identification of cookies (masking of ‘ IP address) and the third party does not cross-matches or add the information to others previously collected.

The user can freely accept or refuse the sending of all or some of our cookies to his terminal, but must bear in mind that the sending by our servers of some non-persistent cookies is necessary to allow the operation of some parts of the service that require identification of the user’s path through different pages of the site. Therefore, in the absence of such cookies, the operation of the site may be compromised or impossible.

If the user accepts to receive cookies from he/she can, at any time, modify this choice and deactivate the operation of all or some cookies in a simple and easy way through the browser configuration options.

Each browser, has different procedures for the management of cookies, below is the link to the specific instructions of the most popular:

Internet Explorer

Google Chrome

Apple Safari:

Mozilla Firefox:


11. Cookies used by website

Third Parties’ Cookies

While browsing the website, the user may receive cookies from different sites or web servers on his terminal, this happens because the website may contain elements such as, for example, images, specific links to web pages of other domains that reside on servers other than the one on which the requested page is located. In other words, these cookies are set directly by web site managers or servers other than the website These cookies can be sent to the user’s browser by third-party companies directly from their websites which can be accessed by browsing (positive user action) from the website of

In these cases, the Data controller is totally unrelated to the operation of these cookies, the sending of which is the responsibility of such third party companies.

The user can at any time modify this choice and deactivate the operation of all or some cookies in a simple and easy way through the browser configuration options.

At the link the user can also find information on how behavioural advertising works and a lot of information on cookies in addition to the steps to be followed to protect privacy on the internet.

Social Network Cookies

They are cookies that allow the user’s social media account to interact with this site and are not indispensable for the operation of the same. The most common use is that aimed at sharing the contents of social networks. The presence of plugins involves the transmission of cookies to and from all sites managed by third parties. The management of information collected by “third parties” is governed by the relevant information to which reference is made. To ensure greater transparency, the following are the web addresses were relevant information can be found on how to manage cookies.


Last Updated on 01 May 2017